The Inbox is your notification center in Soigné. Here you'll find updates on tasks, conversations, and system messages. You'll receive an Inbox notification when:
You're the owner of a task
Someone reassigns a candidate to you
Someone reassigns a task to you
You're an admin and need to know about important activity
You're part of a conversation that you or an employee started
You're @mentioned in a comment. From that moment on, you'll get notifications for that conversation.
Notification types
The Inbox shows in-app notifications for work that needs your attention. There are three types: conversations, tasks, and system messages. You can't choose which notifications land in your Inbox. Everything arrives here, and some are also delivered through push or email.
Conversations
| Inbox | Push | |
Message received | ✔ | ✔ |
|
@mention | ✔ | ✔ |
|
Close conversations
When you or an employee starts a message, it becomes a conversation. This is not an ongoing thread; a conversation is about one topic and needs to be resolved and closed.
Once closed, a conversation no longer shows in your Inbox. Use the Closed filter to see it.
Close @mentions
When another manager @mentions you in Soigné, you become part of that conversation. Reply straight from the Inbox, or close it. It'll leave your Inbox but stays available under Closed.
Tasks
| Inbox | Push | |
Renew contract | ✔ |
| ✔ |
Send contract | ✔ | ✔ |
|
Sign contract | ✔ | ✔ |
|
Confirm probation period | ✔ |
| ✔ |
Send contract termination | ✔ |
| ✔ |
Send final settlement | ✔ |
| ✔ |
Send fixed hour offer | ✔ | ✔ |
|
Approve holiday request | ✔ | ✔ |
|
Approve availability | ✔ | ✔ |
|
Approve open shift take | ✔ | ✔ |
|
Approve shift take-over | ✔ | ✔ |
|
Approve shift swap | ✔ | ✔ |
|
Approve hours | ✔ | ✔ |
|
Complete tasks
Take action directly from the Inbox, such as renewing a contract or approving hours. You can't close a task without acting on it. To get a task out of your Inbox, either complete it or reassign it to a teammate. Once completed, a task leaves your Inbox. You'll find it under Completed.
Postpone tasks
When probations and renewals due date lies beyond the current payroll run (for example: a contract renewal is due August 15, but payroll runs August 3), managers can postpone the task once. Postponing unblocks the current run and pins the task to the top of the Inbox.
If the task is still unresolved by its due date, it blocks the next pay cycle. No further postpone available. Every postponement is logged: when, and by whom.
System messages overview
| Inbox | Push | |
New applicant | ✔ |
| optional |
Candidate reassign | ✔ |
| ✔ |
Task reassign | ✔ |
| ✔ |
Interview scheduled | ✔ |
| ✔ |
Trial shift scheduled | ✔ |
| ✔ |
Scheduler declined | ✔ |
| ✔ |
Auto-disqualified | ✔ |
|
|
Called in sick | ✔ | ✔ | ✔ |
Salary raised for birthday | ✔ |
|
|
Salary raised bi-annual | ✔ |
|
|
Salary raised minimum wage | ✔ |
|
|
Sickness hours registered | ✔ |
|
|
Salary raised over 10% | ✔ |
|
|
Birthdays | ✔ |
|
|
Work anniversary’s | ✔ |
|
|
Missing employee data | ✔ |
|
|
Archive system messages
Once you've seen a system message, archive it. It leaves your Inbox, and you'll find it under Archived. Nothing gets deleted.
Display options
System messages are important, but they shouldn't clutter your Inbox. You have a few display options to keep things tidy.
The display settings are connected to the in-app message sound. So if you don't display recruitment message, you also won't hear a sound for incoming applicants, scheduled interviews etc.
Keeping your Inbox up date
Conversations with no activity for 90 days are auto-closed. @mentions you don't close yourself are auto-closed after 60 days.
Tasks are connected to a pay cycle, so they must be handled every month. Once completed, they leave your Inbox. You'll find them under Closed.
System messages also relate to a pay cycle. Soigné auto-closes them once the cycle is closed.