To make sure employees get paid, you need to approve their worked hours every night.
Who has to approve hours?
Each team has a set of managers that can approve hours. So the Kitchen team might have a different set of managers then the Front of House team.
Who is responsible for approving hours depends on the team and who's scheduled:
If 2 managers of a team can approve hours, and manager A is working, and manager B is not, the task will be assigned to manager A.
If manager B is working, but A is not, manager B will be assigned to approve hours.
If both managers are not working, the default task owner that is responsible for approving hours will be assigned.
If both managers are working, the manager that started the latest will get the task assigned.
How to approve hours?
There are 2 ways to approve hours in Soigné
Through the app on your phone
Through 'My Tasks' on your laptop
Approve hours in the app on your phone
This is a new feature in beta. Please let us know if something is not working.
To approve hours in the app, you go to the Tasks menu item.
There you will find your tasks. You can swipe through them or press the [x] in the top left to go back.
Clicking on hours will open up the details of that attendance, which you can adjust and save. Make sure you add end times for people that forgot to clock out as well.
When all hours are correct, you press 'Approve all' to go to the next task.
If someone isn't on the list, because they weren't in the schedule, you can add hours for them here.
You can delete someones hours here.
Approve hours through 'My tasks' on your laptop
You can also approve hours in the portal of Soigné, where you create the schedule as well.
Go to 'My tasks'. You will see all the tasks you will have to do: approving hours, approving shift swaps, approving leave, etc.
Click on a task to open the details. Make sure you add end times for people that forgot to clock out. You can click on employees to adjust their start times, end times, meals and break time as well. When you are done, press 'Approve' to approve the hours.
Alternatively you can also go to 'Scheduling > Tasks' to see the tasks of all managers for that location, not only your own tasks. Here you can see if other managers are up to date with their tasks.